This job opening came to us from a student Thomas Johnson - for a Service Manager at a tech services firm in Oak Brook - Right down Butterfield!! See attachment for more details on the job see the attachment below.

SUMMARY

Department:
Reports to:

This document outlines the Job Description and Responsibilities for the Service Manager who is responsible
for managing the activities and responsibilities of the service desk team. As a part of this management, the
Service Manager is also responsible for providing high-level technical assistance to the team and ensuring
service and support is provided to customers at agreed levels.

Service and Support
Chief Technology Officer (CTO)

Service-Manager-Job-Description.docx